Manager, General Practice: Bury St Edmunds, Suffolk

We are a well-established accountancy practice dedicated to providing exceptional service to our clients across a wide range of industries. Our team prides itself on professionalism, integrity, and a supportive working environment. As we continue to grow, we are seeking a highly motivated and experienced General Practice Manager to join our team.

The Role

As General Practice Manager, you will play a pivotal role in overseeing the day-to-day operations of the practice. You will ensure the smooth running of client services, manage staff performance, and support the partners in driving efficiency and growth.

Key Responsibilities:

• Supervise and support staff, including workload allocation, training, and performance reviews.
• Maintain and improve internal processes to enhance client service delivery.
• Act as a key point of contact for clients, ensuring queries are resolved promptly and professionally.
• Assist partners with strategic planning, compliance, and business development initiatives.
• Ensure adherence to regulatory standards and professional guidelines.

About You

We are looking for someone with strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving.

Essential Skills & Experience:

• Previous management experience within an accountancy practice or professional services environment.
• Strong organisational and time-management skills.
• Ability to lead, motivate, and develop a team.
• Excellent client relationship management skills.
• Knowledge of accountancy practice operations and compliance requirements.

Desirable:

• Professional qualification (ACA/ACCA) or equivalent experience.
• Experience with accounting software programmes and practice management software.

What We Offer:

• Competitive salary and benefits package.
• Supportive and collaborative team culture.
• Opportunities for professional development and career progression.
• Modern office environment with flexible working options.

Core Benefits:

• Generous annual leave (25 days per annum plus Bank Holidays – if studying this will be reduced to 20 days per annum with one additional day every 2 completed holiday years)
• Continued development including attending training courses, webinars, leadership, management development and continuing professional development programmes
• Flexible working is encouraged and regularly reviewed
• Enhanced Maternity Pay Policy
• In case of long-term sickness or incapacity, income protection is provided
• Life assurance
• Paid study leave
• Paid professional subscriptions
• Health Shield cash back plan – for treatments such as dental, optical and physiotherapy etc (a more extensive list is available)
• Flu vaccinations
• Enhanced sick pay
• Tax efficient pension (salary sacrifice)
• We have a wellbeing programme, which includes counselling and mental health support and legal advice
• Team social events, fundraising and activities with other local offices.

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